Help Center

Support

Deployment guidance, operational documentation, and enterprise assistance for Horyqen AI platforms.

How do I deploy Horyqen in a hybrid cloud environment?

Our modular deployment supports agents in data centers alongside cloud-native collectors. Integration documentation is provided during onboarding with architecture review sessions.

What telemetry sources are supported?

Network flow logs, endpoint agents, cloud API audit streams, identity providers, and custom SIEM feeds via standardized ingestion pipelines.

How are incidents escalated?

Critical alerts trigger automated containment workflows and notify designated contacts through encrypted channels. Enterprise plans include dedicated liaison access.

Can I integrate with existing SOC tools?

Yes. Horyqen exports prioritized alerts and forensic timelines to major SIEM, SOAR, and ticketing platforms through certified connectors.

Support Request

Submit a Technical Inquiry

Describe your deployment context, integration requirements, or active incident. Priority routing applies to enterprise customers.

Email: contact@horyqen-ai.com · Headquartered in Canada